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Airport Transfers between Cairns Airport and Cairns City

star-4.556 Reviews
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Cairns, Australia
Airport Transfers between Cairns Airport and Cairns City

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour  (approx.)
Hotel pickup offered
Mobile ticket

Operators have paid Viator more to have their experiences featured here

Overview

Pre-book an affordable and convenient transfer service to Cains city from the Cairns airport. This hassle-free shared transfer provides meet and greet service, and immaculately maintained vehicles for both domestic and international arrivals. Ride with a professional driver in an immaculately maintained vehicle to your accommodation in Cairns City, or from your hotel to the airport for your departure.
  • Transfer service between Cairns Airport and Cairns City
  • Avoid the hassles of finding an airport taxi with a transfer service
  • Reliable transfer service at a great price
  • Operates seven days per week
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Transfer
Parking Fees
  • Shangri-La The Marina, Cairns , Pierpoint Rd, Cairns, Queensland 4870 Australia
  • Cairns Airport , Airport Ave, Aeroglen, Queensland 4870 Australia
  • Suppliers and travelers coordinate start times within the given time periods.
    4/1/2020 - 3/31/2022
    Monday - Sunday:04:00 AM - 11:30 PM
    4/1/2022 - 3/31/2023
    Monday - Sunday:04:00 AM - 11:00 PM
    Cairns Airport , Airport Ave, Cairns City QLD 4870, Australia
    Passengers will be met at their hotel reception at the time advised on their confirmation
    • Confirmation will be received within 48 hours of booking, subject to availability
    • Not wheelchair accessible
    • Stroller accessible
    • Service animals allowed
    • Infants must sit on laps
    • Infant seats available
    • Baby seats are provided in all private services free of charge and child ages must be provided at time of booking.
    • Most travelers can participate
    • This tour/activity will have a maximum of 20 travelers
    • OPERATED BY Exemplar Coaches and Limousines
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Airport Transfers between Cairns Airport and Cairns City?
    A:The policy on face masks and attendee health is:

    • Face masks provided for travelers
    See all safety measures taken by Airport Transfers between Cairns Airport and Cairns City.
    Q:
    What is the policy on sanitization during Airport Transfers between Cairns Airport and Cairns City?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Airport Transfers between Cairns Airport and Cairns City.
    Q:
    What is the social distancing policy during Airport Transfers between Cairns Airport and Cairns City?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Airport Transfers between Cairns Airport and Cairns City.
    Q:
    What measures are being taken to ensure staff health & safety during Airport Transfers between Cairns Airport and Cairns City?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Airport Transfers between Cairns Airport and Cairns City.

    Traveler Photos

    Traveler Tips


    • "I recommend it to those who want to save some cash." See review

    Reviews

    4.5
    star-4.5
    56 Reviews

    Reviews by Viator travelers

    We perform checks on reviews

    Showing 1-10 of 56 reviews
    star-5
    Professional and Affirdable service
    Bhavesh_K
    , Jun 2022
    Excellent and prompt service. Staff is courteous, knowledge and very professional. Certainly recommend.
    star-5
    Daymaker
    Saskia_D
    , Jun 2022
    Just a lovely short drive from the airport after a nightmarish flight. Driver Len turned my day around with his happy energy, thanks again!
    star-4
    First off. Only trouble...
    Ray_A
    , Jun 2022
    First off. Only trouble was the 3/4 he wait b4 we left. Waiting on someone to get their luggage. Driver good
    icon Response from Host , Jun 2022
    Hello Ray_A. Thank you for your review, Unfortunately, luggage off aircraft is proving to be problem. It is beyond our control and may have to do with staffing shortages. If it was your bag we would have waited too. We hope you enjoy your stay here.
    star-2
    Waited
    rafael_a
    , Jun 2022
    I waited 1hr before being told. Another bus will take me. Upon booking i made sure the company is aware.
    icon Response from Host , Jun 2022
    Hello Rafael_a. Thank you for your feedback. Your review is a bit confusing with out having any details. We, like many other companies are are severely short staffed and the airlines are continually changing their flight arrival times. Perhaps you were caught up in that. But with no supporting details this is only conjecture. We are doing our best to accommodate demand and unfortunately delays sometimes happen. Our apologies for any inconvenience.
    star-5
    Great service, absolutely recommend
    Kristy_B
    , Jun 2022
    Both transfers to and from Cairns airport were on time, drivers were friendly and service was excellent
    icon Response from Host , Jun 2022
    Hello Kristy_B. Thank you for your review. We appreciate you taking the time to comment on our services and are pleased you found them to your satisfaction. Perhaps we will welcome you back to our region again soon.
    star-4
    Exemplary service - great way to arrive in Cairns
    WILLIAM_M
    , Jun 2022
    Great way to arrive in Cairns. Our driver was easy to locate at airport and provided an interesting history lesson on the area as we headed to our hotel. Prompt and polite exemplary service
    icon Response from Host , Jun 2022
    Hello William. Thank you for your review of our services. Our staff are our hidden gems. Many of them are quite knowledgeable and all love working with people. Hopefully we will welcome you back here again soon.
    star-5
    Exemplary service, highly recommended
    WILLIAM_M
    , Jun 2022
    Exemplar transport proved just that. Driver was on time, polite and we engaged in an interesting conversation about local and international issues during the trip to the airport home.
    icon Response from Host , Jun 2022
    Hello William. Thank you for your review. We are pleased you found we live up to our name and that our driver made the trip enjoyable and engaged with you well.
    star-5
    Professional and friendly
    Sean_B
    , Jun 2022
    Assurance by friendly staff on arrival made the experience of travelling from airport to hostel relaxing. I would recommend.
    icon Response from Host , Jun 2022
    Hello Sean_B. Thank you for your feedback. We are pleased our friendly staff kept you informed along the way. We regard keeping passengers informed is critical to a smooth transfer and our success. Thank you also for your recommendation, we appreciate it.
    star-5
    Airport transfer
    Donna_s
    , Jun 2022
    The driver was very friendly and nice. We did have to wait a while for other passengers from another flight but we didn't mind, the weather was beautiful and sunny and the driver kept us informed. Very happy with service
    icon Response from Host , Jun 2022
    Hi Donna_s We are very proud of all our team; and our drivers are known for their friendly, cheerful attitude. Thanks for letting us know you agree. Weather continues to be beautiful...hope you can come back and visit soon!
    star-5
    Great way to start the holiday
    Martin_C
    , May 2022
    The driver was professional and courteous. He made the start of our holiday relaxed and positive. The vehicle was well maintained and well presented.
    icon Response from Host , Jun 2022
    Hi Martin_C We appreciate you making time to send us some feedback about our cheerful drivers and tidy vehicles; it is our team that makes us the most awarded transfer company in Port Douglas. We are glad we contributed to a great holiday, and hope we can welcome you back to sunny TNQ soon!
    star-5
    Great service
    SharonandGlenn_T
    , May 2022
    Someone was waiting for us at the carousel where we picked up our bags and directs us to the minibus and taken to our hotel. I estimate we were at our hotel within 40 mins of flight landing
    icon Response from Host , May 2022
    Hello Sharon. Thank you for posting your review. That is great to hear only 40 mins from flight landing to hotel. A wonderful start to a wonderful holiday. Enjoy your stay.
    star-3
    Airport transfer
    Angela_L
    , May 2022
    The commentary about Cairns on the 20 minute journey from the airport to my hotel via other people being taken to their hotels was great and very interesting as I hadn’t been to cairns before. Unfortunately I was dropped at the wrong hotel but they were very happy and quick to pick me up and take me to the correct one.
    icon Response from Host , May 2022
    Hellp Angel_L. Thankyou for your feedback. We are pleased your driver gave you a good commentary during your journey. Re the wrong drop off. We apologise for the inconvenience and glad however, to hear that it was rectified immediately. We will remind our drivers to take more care. We hope you have an enjoyable stay here.
    star-5
    Friendly, professional...
    Dianne_O
    , May 2022
    Friendly, professional and helpful service. Comfortable drive, very roomy vehicle and air-conditioned.
    icon Response from Host , May 2022
    Hello Dianne_O. Thank you for your review, we are pleased to learn you enjoyed our service. We trust you enjoy you stay here.
    star-5
    Excellent, would use them again
    Craig_M
    , May 2022
    Ease of finding driver, driver’s welcoming attitude, cleanliness of vehicle, driver’s knowledge of Cairns
    icon Response from Host , May 2022
    Hello Craig_M. Thank you for your feedback. We are so glad that your driver made you feel welcome. It is all part of the package alongside clean vehicles, commentary etc. We trust you enjoy you stay here.
    star-5
    Fantastic Transfer Service
    Thomas_O
    , May 2022
    The Examplar team run a fantastic service at a very attractive price point. The vehicles were smooth driving and very clean, as well as the drivers being friendly and chatty. I would not hesitate to book this service again.
    icon Response from Host , May 2022
    Hello Thomas. Thank you for your feedback. It is pleasing to learn that you consider our service value for money and that what you received deserved 5 stars. Thank you. We look forward to welcoming you back here again soon.
    star-5
    Met with a smile
    JAnet_s
    , May 2022
    Very friendly driver waiting for me. A great welcome and v reasonable price. Can highly recommend this company.
    icon Response from Host , May 2022
    Hello JAnet_s. Thankyou for your review. Our staff are all friendly and ready with a warm smile. Thankyou for your recommendation, it is very much appreciated. We hope you have a great holiday in our region.
    star-5
    Pleasant and hassle free transfers
    Graham_P
    , May 2022
    Very pleasant and helpful driver, who was waiting for us at the airport when we arrived at Cairns, then he dropped us at our destination hotel as quickly as he could.
    icon Response from Host , May 2022
    Hello Graha.. Thank you for your review. We regard airport transfers as an important component of your holiday We are pleased you found it hasslefree. We hope you enjoy your stay.
    star-5
    Welcome to Cairns
    Dianne_O
    , May 2022
    On arriving to Cairns, I was greeted by an Exemplar representative in a friendly manner and was directed where to meet my driver. The driver was also very polite and helpful.
    icon Response from Host , May 2022
    Hello Dianne_O. Thank you for your review. We are pleased your transfer went smoothly and our staff looked after you well. Friendliness and courtesy are high on our staff norms and our expectations. We are glad you found that to be the case. We hope you enjoy your stay here.
    star-5
    Very smooth . Our driver...
    Merril_L
    , May 2022
    Very smooth . Our driver waited even though our flight was delayed 1 hr. Dropped right at the door of our hotel. Would definitely recommend this service. 😄
    icon Response from Host , May 2022
    Hello Merril_L. Thank you for you review. We are pleased you found our service to your satisfaction and we are appreciative of your recommendation. We look forward to welcoming you back here again soon.
    star-5
    Have used this company 3...
    Giulia_B
    , Apr 2022
    Have used this company 3 times before. They are friendly, good price and good customer service. Very convenient
    icon Response from Host , May 2022
    Hello Guilia_B. It is great to hear that you have confidence in our services and have used us more then once. We appreciate your feedback and your patronage. We trust you have an enjoyable stay in our region.

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