AIRPORT TRANSFER between Cairns Airport and Port Douglas (oneway)

Thank you Debra for your review as our team try their hardest to make sure every customer has the best holiday, even when we go the extra mile.

Hi and thank you for your review however and unfortunately due to the rising petrol prices and increasing costs associated to this, the prices are adjusted accordingly. In addition you booked a single passenger fare and therefore we take the risk that no other customers book onto that service which therefore costs the business (labour / fuel etc) more what your fare is worth. Apart from that, we're glad you enjoyed your transfer

Graeme, you missed your flight! Therefore why should we take liability after we dispatched a driver to pick you up? And note you advised us 25 minutes prior to your expected flight arrival time, so what did you do for the other 3 hours ? Make a draft review? Maybe consider to take out travel insurance and stop being a karen!

Thank you so so much for your great review as it is our pleasure to provide visitors to our spectacular region with as much information and therefore we hope you had a fabulous holiday in Port Douglas

thank you for your review as all our team try to make your journey both memorable, pleasant and be as in formative as possible

So happy that you enjoyed your transfers.. Leannes worth her weight in gold

thank you for your review and positive feedback as we are so happy that you enjoyed your experience

Thank you for your review as it was our pleasure

Thank your for your review

Hi David and how unfortunate to read as your comments are not entirely correct, with equivocation misleading and does not warrant a negative review! As stated your tried to amend your pick up time in the Viator system of which we have no control over especially within 24 hours (as stated in their terms). However when you messaged us during after hours (Sunday night at 8:01pm advising your flight time has been changed “arriving about 12:00pm”, in good faith, we amended your pick up to the next available shuttle time as requested, being the 3pm shuttle and this was agreed to by you, especially seeing your new flight arrival time as advised was "around 12pm" and therefore you would also miss the 1140am departing shuttle in-addition to the 155pm shuttle being fully booked. Im not sure whom stated that the "shuttle service not even allowed on to the airport area" is with equivocation, false and totally inaccurate, as we have airport side access per our entry access cards and that all shuttle busses depart from the first parking bay being located right outside arrivals and baggage claim which is before the uber / ride-share collection point (as stated on your confirmation issued to you via the Viator system). Furthermore, your comment regarding the cost of a ride-share company should be considered misleading, as generally a ride-share transfer costs between $125-$150 from Cairns Airport to Port Douglas and that in peak season a ride-share transfer can range between $150-$250... That's a bit of a price difference seeing a one-way shuttle costs $72 for 2 passengers when booked as a return But i thank you for your inaccurate and misleading review and hope you have a great holiday