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Hervey Bay Whale Watching Experience

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Hervey Bay, Australia
Hervey Bay Whale Watching Experience
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 4 more

Overview

Enjoy an unforgettable close encounter with the marine life of Hervey Bay on this 4-5-hour cruise, including hotel pick-up. Step aboard the specially designed MV Whalesong and discover the bay’s majestic whales and dolphins with the help of an expert crew. As well as guaranteed whale sightings, you’ll have chance to spot dolphins, sea turtles and endangered dugong, plus a rainbow of tropical fish.
  • Choice of morning or afternoon departure
  • Close encounter with wildlife
  • Tour is wheelchair accessible
  • Free hotel pickup and drop-off included
  • Informative, friendly and professional guide
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AM departure - Morning tea and buffet lunch
PM departure - Antipasto platter (afternoon tea) and Buffet dinner
Multi-level viewing decks
Expert commentary - translated by our multilingual crew (German, French, Spanish, Italian)
Hydrophone and underwater cameras to listen to and view the Humpback Whales
Hotel pickup and drop-off from Hervey Bay accommodations
Filtered water, tea, herbal tea, coffee and milo
Drinks and snacks (available for purchase on board)
Souvenirs (available for purchase on board)

Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.

We pick up from local resorts, hotels, motels and caravan parks. We don't pick up from Air BnBs (unless they are close to the Esplanade) due to time constraints and vast spread of locations. Pick up (and drop off) times depend on where you're staying in the Bay. In general, pick up times for the morning cruise are approx: * Point Vernon/Pialba: 7:05am - 7:15am, Scarness: 7:15am - 7:20am, Torquay: 7:20am - 7:30am, Urangan: 7:30am - 7:40am. Please call to verify your pick up address, at least 24 hours before the cruise. In general, pick up times for the afternoon cruise are approx: * Point Vernon/Pialba: 1:05pm - 1:15pm, Scarness: 1:15pm - 1:20pm, Torquay: 1:20pm - 1:30pm, Urangan: 1:30pm - 1:40pm. Please call to verify your pick up address, at least 24 hours before the cruise.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
  • Please advise any specific dietary requirements at time of booking
  • Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date
  • We recommend bringing comfortable shoes, sunscreen, sunglasses and a hat
  • In the event that no whales are spotted, you will receive a return ticket to come again at a future date
  • Stroller accessible
  • Near public transportation
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 60 travelers
  • OPERATED BY Whalesong Cruises
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Hervey Bay Whale Watching Experience?
A:The policy on face masks and attendee health is:

  • Face masks provided for travelers
See all safety measures taken by Hervey Bay Whale Watching Experience.
Q:
What is the policy on sanitization during Hervey Bay Whale Watching Experience?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Hervey Bay Whale Watching Experience.
Q:
What is the social distancing policy during Hervey Bay Whale Watching Experience?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Hervey Bay Whale Watching Experience.
Q:
What measures are being taken to ensure staff health & safety during Hervey Bay Whale Watching Experience?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by Hervey Bay Whale Watching Experience.

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Reviews

5.0
star-5
292 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 292 reviews
star-5
4th August 2022
jenny_c
, Aug 2022
Whale Song cruises staff were fantastic, funny and very accommodating We saw lots of whales up close and from afar. Awesome day learned lots about the whales from the captain. Everyone should do this as they are beautiful animals
star-5
Close up with the whale...
Corey_A
, Jul 2022
Close up with the whale and the total experience from the captain staff and food great day for all of us thankyou
star-5
A must do in Hervey Bay. Thanks Whalesong.
Alan_C
, Jul 2022
Seeing whales close up. A Marvellous experience Would fully recommend Whalesong. Great knowledge of the area and great service on board.
star-5
Very worth while.
Michelle_F
, Oct 2021
The tour guide was very interesting with whale facts. The staff were very friendly. They found the whales and the whales put on a show.
icon Response from Host , Oct 2021
Wow. It is really that simple, isn't it?! Our crew do put on. a great show and the back up whales are pretty special too. Thanks so much for sharing!!
star-5
Beautiful experience and wonderful staff
Melissa_F
, Sep 2021
Loved this experience. Plenty of room on the boat, which was clean and had great food included (arvo tea and dinner). The captain was so knowledgeable and his love for the whales was evident, he spoke with awe, wonder and delight as though he was seeing these beautiful animals for the first time - loved his fatherly laugh when the baby would do tail slapping and rolls.
icon Response from Host , Sep 2021
Our skipper shines through again! We are so fortunate to have such an amazing crew who love sharing this experience with everyone. Their passion and emotion is second to none and cannot be faked! What a great afternoon Melissa, thanks so much for sharing it with us.
star-5
Magical
Amanda_S
, Sep 2021
Went on the morning trip and it was amazing! The crew were super friendly and helpful, the boat was very clean and well stocked. Best of all, the whales are magical to see them do their thing. Overall delighted and highly recommend Whalesong for your next family adventure!!
icon Response from Host , Sep 2021
Thank you for your magical review! We take a lot of pride in keeping everything clean and stocked to ensure the cruises are enjoyed to their fullest! And there really is nothing better than the experience you have when seeing the whales - so glad you enjoyed it :)
star-5
Most enjoyable trip aboard Whalesong
Karen_S
, Sep 2021
A pleasant, enjoyable trip aboard Whalesong. Friendly helpful crew. Would definitely be happy to do a return trip sometime. Saw numerous whales, would have been nice if they had come a little closer to the boat though.
icon Response from Host , Sep 2021
Thanks for your review Karen - we definitely encourage you to come on board again! especially to have a much closer encounter with the whales of Hervey Bay :) They can be shy, but they can also put on a show up close, so we certainly invite you back on board with up here at Whalesong - we even offer a return passenger discount!
star-5
Whale Watching at Hervey Bay
Warren_H
, Sep 2021
Seeing a huge amount of whales close up was amazing. The crew were very knowledgeable not only in finding the whales but also explaining everything about the whales and their behaviour.
icon Response from Host , Sep 2021
Thanks so much Warren! Our skipper is second to none - he always seems to be the (other) highlight of the show and we love that he shares everything he knows. It really is so important to understand just how lucky we are in being able to see these majestic creatures in their natural habitat, just doing what they do. And seeing it up close is an experience of a life time :)
star-5
A whaling adventure
RyanCarlo_V
, Aug 2021
Such an amazing experience!! Lovely and hospitable crew 😊 with great knowledge and also had to mention our driver that got us to and from the habour. My partner has been to one in the GC and she says "it's no where near as good", and to us the experience and knowledge of where the whales were were fantastic!! Definitely 10/10
icon Response from Host , Sep 2021
We love a good comparison! Thank you so much for your review. We love to hear about amazing experiences and we love that the whales were just as fantastic as us!
star-5
Do it you wont regret it
Fiona_P
, Aug 2021
Seeing the whales was just amazing, the trip was smooth, the staff knowledgeable and professional, the food was just great. What a wonderful experience.
icon Response from Host , Sep 2021
It really is a wonderful experience Fiona and we appreciate you taking the time to join us! It is something that needs to be seen to be believed and an opportunity not to be missed!
star-5
A wonderful experience
Lynn_I
, Aug 2021
All of the staff were amazing, helpful, informative, friendly and accomodating! We saw lots of whales and they put a lovely show for us! I would highly recommend this experience to others.
icon Response from Host , Sep 2021
We recommend it too! Thank you for taking the time to share your experience and give the crew a bit of an ego boost! It never gets old and it is never too much :)
star-5
Living the dream
RuthMarie_S
, Aug 2021
The trip was exceptional, the boat was spotlessly clean, the staff were absolutely lovely, couldnt help you out enough, The food provided was beautiful and fresh and abundant The alcohol offered was great and the prices very reasonable The information provided regarding the whales was fantastic, the only thing was we couldn't hear it all over the engine, maybe a Bluetooth headset option would help Recommend this trip by this company to anyone
icon Response from Host , Sep 2021
Wow Ruth, thank you for your amazing review. It sounds as if you had an exceptionally good day and we can not thank you enough for taking the time to let us know! We appreciate your feedback in relation to not being able to hear the commentary too well all the time, so we will certainly look into improving that :)
star-5
Magical
Judith_H
, Dec 2020
I took my 2 granddaughter's on this cruise and we were not let down. We had an amazing 5 hours, good food, great staff and lots of whale entertainment.
icon Response from Host , Dec 2020
So great to see you enjoyed your time Whale watching with us. It's certainly a great trip for all ages! Thanks for choosing Whalesong.
star-4
An interesting afternoon out
Nikki_S
, Nov 2020
The day was fantastic.... seen heaps of whales and calves. They certainly in oi w how to but on a show. Unfortunately, the trip was tainted with the meal serviced ( should have been pre made) staff wouldn't be able to stuff their faces and play with their hair while preparing it. All and area away from people eating for the weak stomached.
icon Response from Host , Dec 2020
Great to see you enjoyed your day with u and saw heaps of whales and calves. Sometimes they don't like to put on a show for us, but it sounds like you had a great 'show' on the trip you were on. Please let me know when you cruised with us. I'd love to know what happened with the food service and who was responsible. I completely agree, if the crew were playing with their hair AND eating in front of you, that would've made my stomach churn also. We are extremely strict with our food hygiene standards and I apologise for this occurrence. Please help me get to the bottom of it to ensure it doesn't happen again (I have a feeling I know who the only crew member is to have done something like this - rest assured, we terminated her contract at the end of whale watching season and she is no longer working with us). Appreciate your assistance in this matter.
star-5
Breath Taking
MarjaLiisa_R
, Oct 2020
Absolutely amazing! Even though we saw whale's a far off for the first few hours we eventually saw them up close and personal..... The wait was worthwhile.
icon Response from Host , Dec 2020
Thanks for the 5 star review. Sometimes, especially later in the season, the whales can be elusive and may not want to interact with us much. Thankfully, the skipper has patience and it usually pays off. We appreciate you choosing to cruise with us on Whalesong!
star-5
Whale watching
Ian_W
, Sep 2020
Very good. Book with whale song. Good boat and excellent crew. Reasonably priced. I would recommend this boat to anyone
icon Response from Host , Sep 2020
We absolutely are reasonably priced for such an amazing experience. And if you book direct with us, you will receive bonus on board credit to purchase something from our excellent crew! Thanks Ian :)
star-5
Wonderful Whales
Jane_C
, Sep 2020
Staff very friendly and helpful. Lots of sanitising handrails etc. Great that we saw a couple of whale groups. Plenty of time to see them. The commentary could be clearer and often unable to be heard from outside speakers. Still a great experience
star-5
Up close and personal 🐋
Anne_M
, Aug 2020
Great time spent whale watching with Whalesong. Crew were great very friendly and helpful. Highly recommended Can’t wait to do it again
icon Response from Host , Aug 2020
And we can't wait to have you back on again! Thanks for the high recommendation and for taking the time to review us (as well as choosing to cruise with us). So great to see you were well looked after by our fabulous crew!
star-5
Whale of a time
Jacqueline W
, Sep 2019
Loved the personal attention on a smaller boat. This was my second trip and I 'll be back for a third as every trip is different.
icon Response from Host , Sep 2019
Thanks for the great review. Our crew do such a terrific job of attending to every single person on the boat...having a medium sized boat and limiting our numbers to 60% of our actual capacity helps with that. We look forward to having you back for a third time!
star-5
Highly recommend
Cfoo2019
, Jul 2019
Very knowledgeable captain providing info gems about whales - fantastic learning experience and excellent approach to seeing whales up close in their natural habitat! There were also a pod of dolphins tagging along with us during our outing too which adds to the entire experience!
icon Response from Host , Aug 2019
We often find the humpback whales interacting with dolphins. It's such a terrific experience, isn't it!? We're so fortunate to be able to witness these beauties in their natural habitat. I'm glad you found it a fantastic learning experience too! At Whalesong, we're all about education, inspiration and joy. Thanks for the recommendation!

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