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Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix
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From $169.00
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Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
4 hours (approx.)
Mobile ticket
Offered in: English
Good for avoiding crowds
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Stunning Sunrise or Sunset Guided Hiking Adventure in the Sonoran Desert
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Operators have paid Viator more to have their experiences featured here
Overview
Wake up early to experience a Sonoran Desert sunrise, and transform it into a story by seeing it from a birds-eye view. This hot air balloon ride from Phoenix takes you into the air with a professional guide who will narrate your trip. You’ll learn about the wildlife and history of this unique desert, then celebrate with Champagne and breakfast hors d’oeuvres.
- Perfect for solo travelers, couples or families
- Champagne and gourmet hors d’oeuvres are ready to enjoy post-ride
- Informative guide will tell you about the plants, animals and history of the Sonoran Desert
- Photo opportunities: views of the landscape and sunrise will make excellent souvenirs
Saved to wishlist!
From $169.00
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What's Included
Champagne and fresh fruit
Bottled water
Gratuities
Souvenir Champagne flute (available for purchase)
Departure & Return
Starbucks , 2501 W Happy Valley Rd #50-1200, Phoenix, AZ 85085, USA
This activity will end right where it started.Starbucks is located directly across the parking lot from Lowes home improvement
Additional Info
- Confirmation will be received at time of booking
- Not recommended for pregnant travelers
- Not recommended for travelers with back problems
- No open toed shoes or high heels
- Dress comfortable for the outside weather
- Due to comfort and weight / balance of the aircraft, passengers weighing over 220 lbs. will be required to pay additional fees. This is payable directly to the tour operator on the day of the tour
- Not wheelchair accessible
- Near public transportation
- Travelers should have a moderate physical fitness level
- No recent surgeries
- No hip, leg, feet injury or issues
- This tour/activity will have a maximum of 12 travelers
- OPERATED BY Aerogelic Ballooning
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
Q:
What is the policy on sanitization during Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What measures are being taken to ensure staff health & safety during Sunrise Sonoran Desert Hot Air Balloon Ride from Phoenix?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
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Reviews
3.5
70 Reviews
5 stars
37
4 stars
10
3 stars
4
2 stars
3
1 star
16
Reviews by Viator travelers
We perform checks on reviews
Showing 1-10 of 70 reviews
Sunrise
Semaj_D
, Jun 2022
Bucket list Must do!
lisagallo63
, Jun 2022
Sucked ripped off waste of time...
Thomas_H
, Jun 2022
Never happened Cory and the balloon 🎈 never showed up...we want are money back they don't answer their phone....
Response from Host , Jun 2022
Aerogelic is the BEST!
Cory_H
, May 2022
It was cancelled
Erin_S
, May 2022
We got up early and waited in lowes 40 min and it was canceled cause the pilot was in the ER and intructions were vague… white can in the middle of A shopping center
The company was great about the refund though.
5 star balloon ride.
Beatriz_D
, Apr 2022
The winds welcomed me with softness. The sun blessed me with its warm hands. We flew circa 6,600ft up in the air. it was absolutely breath taking. our captain was spectacular. don't get scared if the balloon brings you close to the water, it's all part of the process. if you want a relaxing cruise through the sky as if you were a gliding bird, I totally recommend this adventure. five star balloon ride!!!
Better Read This Before Making any Reservations
Xiaowei_G
, Apr 2022
First of all, nothing shows on the reservation that says we have to arrive earlier, yet we still arrived couple minutes earlier than the scheduled time. The address they provide is a shopping mall parking lot and there is no sign, we were exactly at the location they provided and even sent a photo to them to ask where I should go and all I got is they are leaving because I was late. They told me is Viator's fault I should contact them, and then told Viator is my fault so they won't do anything, no reschedule or refund. What a great company.
Response from Host , Apr 2022
Disappointing
Dona_L
, Apr 2022
The guide being rude when we asked for a step to get in the van. He said can’t get in the van you can’t get in the balloon ride and you forfeit your $600.
Knowledgeable pilot and...
Susan_K
, Mar 2022
Threatened for being large
John_E
, Jan 2022
The actual experience of being in a hot air balloon was thrilling. I would not trade that for the world. The pilot is the one that made the experience horrendous. He made the flight about a political rant. Then at the end when everything was over, demanded more money. The pilot threatened to beat me up and take my money. All over a fee that is hidden in the fine print. You have to pay per pound over 220 then demand gratuity on top of that.
Response from Host , Jan 2022
Actually never threatened to beat you up…All said was “I will get payment from you” Also the only political thing said was “I couldn’t live in a liberal city”. Followed by “I like to rodeo, and that’s not allowed in places like that” LOL sorry if that’s ranting in your eyes. Btw maybe tell them that there is a criminal theft charge filed with the Phoenix PD for leaving and refusing to pay…..
The flight was canceled Please refund my payment
Susan_M
, Dec 2021
the cancelation The operator phoned at 5:45 AM to tell me the winds were too high so the flight was not going to happen
2 travelers found this review helpful
Balloon ride amazing- pilot, not so much
Leanne_W
, Nov 2021
The experience of ballooning at sunrise was amazing! The pilot, unfortunately, was unprofessional & rude. He was demeaning to those customers who asked questions and bad mouthing his crew. Also unhelpful with loading & unloading passengers in and out of the transportation van and balloon basket.
Response from Host , Nov 2021
I am sorry you felt the pilot was rude. Sometimes jokes are loved by some and hated by others. As for the pilot not helping in and out of the balloon; isn’t he busy managing the aircraft? I certainly hope so… As well the pilots always drives the van and crew are sitting at passenger door to help load and unload to be gentlemen. Although we also expect if someone can’t load and unload from the van by themselves they most certainly could not get in and out of the balloon. This shows physical inability to be safe in rough landing condition ruled by Mother Nature. Although seems your pilot did a great job… as you still offered 5 stars…
1 traveler found this review helpful
Great first time
Michelle_S
, Oct 2021
Aeroangelic Balloons
Greg_P
, Aug 2021
Shane was an AMAZING pilot! Daniel and Rick were his helpers they were great also! Shane is a comedian also because he had us laughing a bunch but that was the most amazing balloon ride so smooth, very safe, and the landing was perfect! I would definitely recommend Shane with Aeroangelic balloons!
1 traveler found this review helpful
It was the view for me
Kaity_R
, Aug 2021
UNPROFESSIONAL - NO ONE SHOWED UP
Najeeb_R
, Aug 2021
Disaster....Very unprofessional....Never seen a business like this.
Ruined one precious day of our vacation.
We called one day earlier to confirm our balloon ride.
Woke up at 3AM on Aug 3, 2021. Checked out early. Drove about an hour to get to the meeting place. We were suppose to leave from the meeting place at 5AM for the sunrise balloon ride.
We waited along with 6 other customers....and waited....and waited until we watched the sunrise over Lowe's building. No one contacted from the operators. We all tried calling the number provided. It went to a voicemail. We did leave messages.
I Contacted the operator through the Viator website and emailed them a message. Eventually we all decided to leave after 6AM.
I was contacted later in the day by someone via text message to apologize about the mishap. The person who was supposed to pick up apparently had a flat tire. I don't buy that excuse. Is there only 1 person in the whole operation.... the transport guy and the pilot and check-in guy. No one had the courtesy to notify the customers what happened. Pathetic. Just unprofessional. They did refund the money though.
Although I was expecting they will give us a free or discounted coupon for a future ride...or try to adjust us within next few days if possible. Nothing of the sort. No discussion to see how they can remedy our ordeal.
Just very upset and angry over the whole thing.
4 travelers found this review helpful
Great, fun, safe ride!
Andrew_F
, Aug 2021
We had a great time and felt very safe with Aerogelic. The police in the area apparently don’t like balloons and chased the 8-10 that flew that morning trying to write tickets as each one landed. It actually was pretty entertaining and made our ride last a little longer. We would book again with them.
No warning that they canceled our spaces on the balloon
David_K
, Jul 2021
Horrible experience. When my group arrived at 4:20 AM, the balloon operator told us there was no room for our group of 4. Even though we had a paid reservation, they sold our spaces to other people, who probably had better connections with them. This ruin'ed the highlight of our trip to Arizona.
Response from Host , Jul 2021
That is not in any way true. Aerogelic Ballooning was never advised of your reservation by Viator. If we don’t know about your booking how are we to be able to prepare for it?… This is exactly what I told you when you came and talked to me. I understand your upset it didn’t work out, as am I. Although telling your own version that isn’t true to hurt someone isn’t right…
3 travelers found this review helpful
Up in the air!
Alina_D
, Jul 2021
Negative Pilot made the experience horrible
Darnell_B
, Jul 2021
The people doing the ride because our driver/pilot was simply horrible. He was SO FREAKIN NEGATIVE about everything, just made the trip suck. No one asked ANY questions because of his piss poor attitude, and he said pretty much all your questions will be answered with the same answer....Depends on the Wind. He was negative about the other pilots, and company stuff, all things that had nothing to do with us, nor the balloon ride. At the end, he made SURE to tell us that many balloon companies have went out of business, and how everything's just down, even our TIPS our down. People just don't tip anymore. WOW Really, a guilt trip about tipping on top of your negative attitude? However, the Balloon ride itself was great. We WON'T be using this company ever again. I'm sure other companies will have great rides, without the negativity.
4 travelers found this review helpful
We perform checks on reviews
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. If the system detects something that contradicts our publication criteria, the review is not published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. In some cases, we will also send you an email asking you to validate your review before it is published. All you need to do is click on the link provided in the email. After publication, our team checks each review reported to it as not meeting our publication criteria. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site.
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If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
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